Of course you can't be everything to everyone all the time. Yes, OK so our
Website doesn't look as flashy as some others :)
But here are a few comments from customers who happily use our services...and
love it !
- Many thanks to Edward and Rupert for OUTSTANDING technical support.
It is not something you see much of these days.
Colin M. - Dansa.
- Ed,
Thanks for all your excellent help and support over all the years. I am happy to say that
you are my "Cyber Guru".
Lawrence Money - Journalist,
The Age Newspaper.
- Thank you for your great service and for the updates throughout the year.
I found some old invoices from your company. Looks like we are close to 20 years with
you. That amazed me.
Rose, ANQAP.
- Edward,
As I mentioned to you over the phone I was very grateful for the quick and efficient service you provided in delivering the required
equipment.
Much appreciated.
Cheers
Rita, Telstra.
- "Edward Jozis, of MICRONICA, whose own connections I have checked out (how
else would I know whether I could trust him ?)".
Charles Wright.
The Age Green Guide Newspaper, "How to buy the right clone".
- I will note in the review that...your support has been second to none.
Daniel C.,
Australian Personal Computer Magazine
- Thanks, Edward
I have received the 4 routers this morning. I am impressed with your
efficiency. Hence, more orders...
Thanking you
Amy L.
Office of General Manager Human Resources, Telstra International.
- Hi Ed,
GREAT, the special parts arrived today. Speedy service!!! I didn't expect them to arrive that
fast.
AND: They are exacly the same than those I have to replace. Could be twins. So I have really to thank you
again!
Best regards, Paul B.
- Hi Ed,
Thank you very much for arranging all so very promptly.
When I arrived this morning the screen was already here, now that is service with a Capital
S !
Have a great day. Kind regards, Cathy, Co-ordinator, I.G. (Australia) Pty Ltd.
- Just to let you know my order already arrived 9.00am this morning. Thanks a lot for the prompt delivery
service.
Regards, John G.
- "I am writing to thank you for all your work at B.P. Secondary
College. I have appreciated your prompt and excellent
service and attention to detail. Your technical support in regards to the
Colleges Internet Connection were outstanding.
Once again your efforts were very much appreciated."
B.P. Secondary College, Stavroula T., Computer Coordinator
- Hi Edward,
Happy 20th Birthday to Micronica! It's a big achievement for a business, but you got the formula right - good products, good prices and good service - what more could a consumer ask for ?
Enjoy your succes - it is well deserved.
Rob C.
- Hey Edward
I like your style - seldom I encounter a "can do" kind of guy! Thanks.
Belen S., Office of the GMD - Telstra.
- "We hold your Company in the highest regard."
Sherbrooke Community School, David W.
- "Many thanks for all the help over the last 6 or so years."
Andrew W.
- Edward,
Just a short note to congratulate you on providing such a great internet
service.
Unlike so many other providers, it is always easy to get connected and I
cannot remember ever being cut off.
This alone is worth its weight in gold but the prices you offer are also
worthy of congratulations as is your personal attention to your customers.
Thanks again and keep up the good work.
Jo C.
- Thanx for your excellent customer service, most people wouldn't have bothered following
up.
John S.
- ...Naturally I wouldn't have recommended Micronica if I didn't regard the service as
excellent.
All the best
Michael M.
- Thank you for providing great and reliable Internet Service. I have NEVER had a
busy signal, no matter what time I have dialled in. Day or night. Always
connects on the first call right away. And no dropouts. And the service is
always reliable.
Regards,
William G.
- Thank you for providing such a great internet service over the years.
Roy is nearly 90 years old now and uses your service to do
all this banking and looking up all kinds of different things on the internet.
We have been extremely happy with your service.
Beatrice F.
- Excellent ISP performance. I'm quite sure that I could count on the fingers of one hand how many times over my 5 years of membership that I've failed to get
connected within seconds.
And at $55 a year, who, in their right mind, would look elsewhere!
Regards,
David P.
- Hey mate, the lead has been working perfectly, thanks for all your help. I will certainly be in contact when I need the next
gadget.
Cheers Keith
- Very prompt service - I received it yesterday afternoon! Same Day Ordered.
Kathy G., Telstra.
- Just like to say thanks again. ONE DAY DELIVERY. OUTSTANDING Great
Service considering I am 160km from the back of BOURKE.
Michael H.
- "Hi
I just wanted to let you know that I have a happy customer and we're very impressed with the speed you sent the product to
us.
Best Wishes"
Liz C., Government Account Manager, I.I. P/L.
- "Thanks
for the router received so efficiently the next day after ordering.
Thanks and Regards"
Kathryn F., Telstra Retail.
- I would like to express my appreciation for the outstanding service you
have provided to me over the past months, both prior to and after purchase
of my PC.
Firstly, I would like to thank you for the considerable amount of time you
spent with me in making sure that the system suited both my personal
requirements and budgetary constraints. Once the PC was built, you once
again demonstrated quality service by ensuring that I was completely happy
with the finished product before leaving.
Although there were some initial problems with the video card, I would like
to say thanks for the time and effort you have put in to chase up the
supplier to ensure a refund was obtained and a replacement card
purchased.
I would be more than happy to personally recommend your products to anyone.
In fact, I wouldn't consider purchasing from anywhere else other than
Micronica!
Once again, thankyou for your efforts and keep up the good work, your service
is second to none!
John P., Telstra IT Support.
- I would like to thank you personally for your helpful attitude and commend Micronica for its reliable
service.
Peter C., Business Development Director, Cambridge Hitachi
- "Hi Ed,
I just wanted to say thanks for the many years of faithful service and I would not
hesitate to recommend you to anyone needing an ISP.
Bob T., Staging Connections
- "Thank you for your assitance and follow up. IT WAS FANTASTIC !!"
Paula F., I.T. P/L.
- "Edward,
I would like to take this opportunity to thank you personally for your
assistance over the last three years. Your expertise was invaluable when I was
starting out with our internet access at St. M. de P. Primary School,
Laverton. You assisted us with getting ourselves connected with a minimum of
fuss. Your service over the past three years, both to my school and on a
personal level, has been outstanding.
Once again, thank you."
Regards, Matthew D. DipT., BEd., MEdLe.
- Ed,
Just a quick note to say well done for your efforts.
Kindest Regards, Barry I.
- Thanks Edward, Can't ask for better service than that, you have been most
efficient.
Cheers, Geoff T.
- "Hi Eddie
Thanks for your excellent service - I keep recommending it to anyone who
asks.
Regards"
Livia H.
- Edward,
Thank you for your help last Friday. Your information was very useful. Armed with a trusty breakout box, I was able to sort out the problem. In the end, it was a combination of drivers, flow control, and handshaking. You were right.
Regards,
Brad W., Kukan Studio Pty. Ltd.
- "We would like to take this opportunity to thank your for your prompt and helpful service and for the
excellent quality of our Internet Service and connections."
St. Catherine's School, Marie C., Principal.
- "I would like to thank you for such prompt service - you have been
wonderful."
Thanks & Best Regards, Martine I., Telstra Country Wide
- I am now for more than 2 years a customer of Micronica (Internet
Service) and I had never, never at all any problems with connections and never any drop-outs.
I am using an external modem, so I am very happy when ever I ever use your
connections.
Kind regards, Willi G.
- "Thanks for all your help and assistance !"
Peter B., Telstra.
- I have been a member for at least 4 maybe 5 years, I can't really remember. In that time your service has been excellent and very reliable. Mostly I just do emails and a bit of browsing so it suits me fine. I still have that
Jumbuck modem you sold me! My main priority is reliablity and available access, I never have any problem logging
in.
Keep up the good work.
Stuart K.
- I was pleasantly surprised when the courier turned up with it this
morning. Once again, thanks so much for your prompt and efficient service.
Joe E.
- "Firstly I must congratulate you on a great server it kills the others
for speed and dialup...you are the best."
Conrad B.
- "May we take this opportunity to thank you for your service over the past years. We will continue to
recommend Micronica to people as a reliable and secure service."
G. Pty Ltd, Simon F., Director.
- "I would like to take this opportunity to thank you and also congratulate you
on an exemplary service. I can remember when I first signed up with
Micronica asking you if you had out of hours support, you asked me why I
would need it. At the time I wondered if I had done the right thing but
Edward your service has been outstanding. I have used a few ISP's and nobody
comes close to Micronica. I have been using your service now for about
twelve months, during that time I have only known Micronica to be off the
air once I think. So thank you Edward, you have made my Internet life a
pleasure."
Leanne C.
- "Keep up a GREAT service."
Michaels Camera and Video
- "We would just like to sincerely offer our appreciation of the service
and work you have performed for us in our computer installations.
The last work you performed specifically for Karl's needs is something that
could not be more perfect and I personally think you are a very clever and
gifted person in your field.
Our association with you has been from day one when we went onto
computerised systems and it has been an association that we place very high
value on.
Thank you indeed for all your good work. You are to be commended."
B. Inc., Peter H., Managing Director.
- "The golden rule is that for reliable SCSI and back-up assistance, it is critically important to choose a computer equipment dealer who REALLY understands
computers”.
Jason R.,
Herald Sun Newspaper. "Back up or lose it"
- "An assembler of high quality clones for corporate and Government
customers".
Lisa M.
The Age Newspaper. "Chip prices to tumble".
- "Thank you for your reliable and value for money service."-Vince B.
- "Thanks for the great service."-Robert J.
- "Thank you for the courteous and exemplary service over the years."-Peter M.
- "May I take this opportunity to thank you for the good service."-Steve B.
- "Thank you for your consistently high quality service."-Simon J.
- "You are a dead set champion Ed!!! Thanks heaps for all your help."-John K., Roshtech
You can't guarantee that you can always make all people totally happy.
But we sure will try :-)
