* * * W h y D o e s M y M o d e m D r o p O u t * * *
For your interest, the record as at 24/9/99 for the longest modem connection
using our Micronica "JUMBUCK 56K" (see micronica.com.au/catalog/modems) is 4
Weeks ! So it is unlikely to be a problem at our end :)
Most techo guys know why modems drop out. And have known for many years. To find some sure fire good reasons
yourself as to why, down load the TrueSpeech Sound Player and then check out the following "Digital Doctor" segments
www.micronica.com.au/digdoctor. The following are
- Tech Talk 14/10/96. What Makes Modems Drop Out - Part 1
- Tech Talk 21/10/96. What Makes Modems Drop Out - Part 2
The above segments have HEAPS of suggestions of things to check. Without
writing a book about it, the most common things to check for are:
- Call Waiting is dynamite for making calls drop out! This feature should be
disabled. Contact Telstra on how to do that. Usually its #43# Disable, *43#
Enable, *44 Disable for one call only. So you could put this in your dial
string in windows. For example *44 96961234 if that's your ISP's telephone
number. Definitely worth doing if you normally have "Call Waing" enabled !
- You may have a noisy phone line. Listen for hiss and crackles on a quiet
call. Specially after rainy weather when phone lines can get flooded.
- Your modem may have Auto Fallback disabled. Contact your modem
- Set your modem to factory defaults and disable MNP and V42bis compression.
Put the following in your modem "Extra Settings": &f%c0n0
- You may have a poor quality modem. Internal modems tend to be lousy and
often the real cheapies have their processing done by the PC's CPU rather
than a full set of its own electronics! So try a proper External Modem just
to isolate a lousy quality modem.
- If you have a Mac or also IBM PC or Laptop, contact your computer dealer and
ask them about a "software upgrade" to your operating system. Specially for
Mac Laptops!! But also for Windows. Or ask for a "Modem Driver Update" SPECIALLY if you
have an IBM PC! As one of our Mac users testifies..."I've upgraded the Mac
OS, as you suggested, and so far have had not one modem dropout!".
- The audio segments have many more suggestions!
Apart from that, please consider bringing in your system for a checkup or
just general consultation. Call
Edward on 96998844 to make an appointment.
Normally a fairly thorough Checkup is as little as $72 and can save a lot of hassle and
uncertainty, reduce your costs and improve the pleasure of your internet
Also if you need a good high quality FAST external modem consider our Micronica
"JUMBUCK 56K"...info is on the website at www.micronica.com.au/catalog/modems. Check out the performance comparison chart