184 Napier Street, South Melbourne, 3205
Victoria, AUSTRALIA
Tel: 61-3-9699 8844
Videonics and Focus Enhacements Video Capture and Editing Products
Some Common Questions and Answers
Videonics and Focus Enhancements manufactures a broad range of PCI, USB, PCMCIA video capture
devices, Video Mixers, high quality Video to TV Converters and Non Linear Editing products.
Setup of most products is extremely simple. It is so simple you can get
often get them up and running in as little as 15 minutes! And Videonics and
Focus Enhancements products products really work very well !
For full info, check out www.micronica.com.au/digvis.
Of course the best thing is to get one and try it for yourself ! So you can
see and understand how easy it is :)
Following are notes for some specific common questions we have been asked
about.
-
Q: I have a Videonics or Focus product which needs repair. How do we
go about getting it serviced ?
A: Micronica can service and repair all your Focus Enhancements and
Videonics products. We even stock some of the more popular spare aprts such
as Infra Red Remote Controlls, Power Supplies, Cables etc. Normal procedure
to get any product serviced is for the unit to be sent in. So we can test it
and determine confirmation of the fault, troubleshooting and quotation for the repair.
Initial inspection and Quote fee for
all Videonics/Focus Enhancements products is $150+GST, payable with the
repair item when you
submit your product for service. This is not refundable if you decide not to go ahead
with the repair and the additional cost for Parts and Labour on top as usual.
Please forward your service and repair item to:
Micronica, 184 Napier St, South Melbourne, 3205, Victoria
Please include a detailed fault report of course so we can get it happening ASAP. We will then give you final
repair cost figure once checked.
Where can you buy one ? It's quick and easy !
You can visit one of our resellers in your area (not all resellers support
all products) or order directly from MICRONICA
if you like:
Micronica On Line Order
Service
Dealers In Your
Area
MICRONICA
- Australia, NZ and Asia Pacific Distributor -
184 Napier Street, South Melbourne, 3205 Victoria, AUSTRALIA
Tel: (03) 96998844
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